Frequently Asked Questions

Here at IMET, we pride ourselves on our outstanding client service. If you are not able to find what you were looking for, please, contact us so we may assist you.

Q How do I become a participant?
A

Your governing body must pass an ordinance or a resolution authorizing participation in IMET or your investment policy must name IMET as an authorized investment. Then, you must complete an IMET Account Application Formand provide IMET with your banking instructions for redemptions. Return the form and establish an account with an initial investment in the Convenience Series or the 1-3 Year Series. There is no minimum initial investment.

   
Q How do I close an Account?
A

To close an IMET account or bring the balance of an account to a 'zero balance', just email IMETRequests@IMETfunds.com or phone IMET Client Services, 1-888-288-IMET (4638) with the redemption instructions and inform IMET Client Services to include all accrued earnings in order to 'zero' the account.

   
Q

Who are IMET investors (participants)?

A

IMET investors, known as participants, are municipalities, counties, police and firefighter pension funds, libraries, park districts, school districts, forest preserve districts, as well as many other public entities.

   
Q

How do I sign up for online access?

A

Complete the Online Access Request Form and return the completed form to IMETRequests@IMETfunds.com

Q

How can I make audit confirmation requests?

A

Audit confirmation requests can be made:

By email:   IMETRequests@IMETfunds.com

By phone: 1- 888-288-IMET (4638)

All audit confirmation requests should be made electronically to ensure timely responses to all such requests.  Signed audit confirmations will be emailed to the email address specified in the request.

   
Q

How can I add banking instructions for my account?

A

Complete the Redemption Instructions Form and return to IMET at IMETRequests@IMETfunds.com

 

 

Q

How can I update who is an authorized signer on my account:

A

Complete the Authorized Signatures Form and return to IMET at IMETRequests@IMETfunds.com  

 

 

Q

Where do I find rate information?

A

Performance information is available in the Funds and Performance section of the website. Each month, the previous month’s rate information is available in that month’s IMET Newsletter. The Newsletter is emailed to participants and made available on the website around the middle of each month and can be found here.

   
Q

What are the hours I can get help at IMET Client Services?

A

IMET Client Services are available from 7:30 am Central Time to 4:00 pm Central Time on regular business days.

   
Q

What are the daily notification cut-offs for redemptions and subscriptions?

A

Participants may subscribe to the 1-3 Year and Convenience Fund on any business day.

For the 1-3 Year Fund, purchase requests received by IMET before 3:00 pm Central Time are credited to accounts at the net asset value as of the close of business that day.  Notice of redemptions of the 1-3 Year Fund also must be made before noon Central Time.  Participants may redeem shares of the 1-3 Year Fund with one day's notice at the net asset value as of the close of business on day of notification if notification occurs before noon. For notifications that occur after noon, shares are redeemed at the net asset value as of the close the following business day.

For the Convenience Fund, purchase requests made by 3:00 pm Central Time are credited to accounts at the net asset value as of the close of business that day. Participants may redeem from the Convenience Fund with same day notice at the current value as of the day of redemption as long as notice is made by 3:00 pm Central Time.  Redemptions with notice after 3:00 pm CT will be redeemed on the following business day.

 

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